Shipping & Delivery Policy

Everything you need to know about our shipping process

Production & Processing Time

Standard Production: 3-5 business days after proof approval

Rush Production: 1-2 business days (additional fee applies)

Proof Review: You'll receive a digital proof within 24 hours of placing your order. Production begins once you approve the proof.

Note: Production time does not include shipping time. Business days are Monday-Friday, excluding major holidays.

Shipping Methods

Standard Shipping

5-7 business days

FREE on orders over $100

$8.99 for orders under $100

Expedited Shipping

2-3 business days

$24.99

Overnight Shipping

1 business day

$49.99

Must be ordered before 12 PM EST

Shipping Locations

Domestic Shipping: We ship to all 50 US states, including Alaska and Hawaii.

International Shipping: Currently available to Canada, UK, Australia, and select European countries. International shipping takes 7-14 business days and starts at $29.99.

Note: International customers are responsible for any customs fees, duties, or taxes imposed by their country.

Order Tracking

Once your order ships, you'll receive a tracking number via email within 24 hours.

You can track your order status at any time by logging into your account or using the tracking link provided in your shipping confirmation email.

If you don't receive tracking information within 24 hours of shipment, please contact our support team at support@weddinginvitationgenerator.com.

Delivery Issues

Lost or Stolen Packages

If your package shows as delivered but you haven't received it, please check with neighbors and your building's management office. If you still can't locate it, contact us within 48 hours and we'll file a claim with the shipping carrier.

Damaged Shipments

All orders are carefully packaged to prevent damage during shipping. If your order arrives damaged, please take photos of the packaging and damaged items and contact us within 48 hours. We'll send a replacement at no additional cost.

Incorrect Address

Please ensure your shipping address is correct before placing your order. If you need to update your address after ordering but before shipment, contact us immediately. Address changes cannot be made once the order has shipped.

Need Your Invitations Faster?

We understand that wedding planning can be unpredictable. Our rush service combines expedited production with overnight shipping to get your invitations to you as quickly as possible.

Total Rush Service:

  • 1-2 day production + overnight shipping
  • Your invitations in as little as 2-3 days
  • Additional fee: $99.99

Rush orders must be placed before 12 PM EST and require immediate proof approval.

Questions About Shipping?

Our customer service team is here to help! Contact us with any shipping questions or concerns.